Privacy Policy
This Privacy Policy explains how Phaltronxex processes personal data when you use this website. We handle personal data in accordance with the GDPR and applicable Finnish law.
Data controller
Phaltronxex
Address: Halmetie 9, 00730 Helsinki, Finland
Email: writetous@phaltronxex.world
Phone: +358447298635
Personal data we collect
We may collect the following categories of information:
- Contact details submitted via forms (for example, name and email)
- Message content you provide
- Cookie choices and cookie preferences
- Technical data (for example, IP address, browser type, and device information)
Purposes of processing
We process personal data for the following purposes:
- To respond to your request and provide customer support
- To manage and improve the website experience
- To maintain security, detect misuse, and protect our systems
- To comply with legal obligations
Legal basis
Depending on the context, processing may be based on:
- Your consent (where required, for example for optional cookie categories)
- Legitimate interest in operating and securing the website
- Legal obligations that apply to us
Who we share data with
We use service providers that help us run the website (for example, hosting and technical operations). When relevant and based on your consent, optional analytics may also be used. Embedded content such as the map may involve processing by third parties under their own policies.
International transfers
Some service providers may process data outside the EEA. Where required by law, we apply appropriate safeguards for such transfers.
Retention periods
Message and order-related data may be stored for up to 24 months after submission. Technical logs are stored for up to 12 months unless a longer period is required by law.
Security measures
We use HTTPS, access control, and security monitoring. We also apply appropriate technical and organizational measures to protect personal data.
Your rights
You have the right to request access to your data, rectification, erasure, restriction of processing, and data portability (where applicable). You can also object to processing and withdraw consent when processing is based on consent. You may lodge a complaint with a supervisory authority.
Contact for data protection requests
If you want to exercise your rights, contact us by email: writetous@phaltronxex.world.
Cookies
Cookie categories and how to manage preferences are described in the Cookie Policy.